Does adding tyre sealants or fillers affect warranty coverage?
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Yes. The addition of sealants, fillers or balancing substances after manufacture may void the warranty if these materials contribute to tyre failure or instability.
Are tyres marked “NA” (Non-Adjustable) covered under warranty?
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No. Tyres branded or marked as “Non-Adjustable” (NA) or blemished are not covered under warranty.
Does transferring a tyre from one vehicle to another affect warranty coverage?
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Yes. Transferring a tyre from its original vehicle installation may void warranty eligibility
Are mounting and balancing costs covered under warranty?
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Mounting and balancing costs are not covered under warranty, except where specifically stated in the warranty terms.
Can tyre inflation affect vehicle safety?
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Yes. Proper inflation pressure allows the tyre to support the load correctly and maintain vehicle control. Incorrect inflation can lead to tyre failure, reduced fuel efficiency and compromised safety.
Why is professional mounting important?
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Improper mounting may result in tyre and rim assembly failure, which could cause serious injury or death. Always ensure tyres are fitted using appropriate equipment, such as a tyre mounting cage and a...
Who should mount or demount truck and bus tyres?
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Truck and bus tyres should only be mounted or demounted by specially trained professionals using approved procedures and safety equipment.
Are tyres used in mining or logging applications covered under warranty?
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Tyres used in mining or logging service applications are not covered under the limited manufacturer’s warranty.
Are retreaded Ralson casings covered under warranty?
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Yes. Ralson TBR casings are covered under a limited casing warranty for workmanship and materials, including coverage for up to the first three retreads within the specified warranty period, subject t...
How do I submit a warranty claim?
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Warranty claims must be submitted through an authorised Ralson dealer. A completed warranty claim form and proof of purchase are required for evaluation.
